Our Client is one of the biggest online travel agencies in the world and is currently looking for exception people to join them! This is a fantastic opportunity for an experienced individual and comes with a number of benefits. It is based in Edinburgh city centre in comfortable and modern offices, and you will be surrounded by friendly and supportive colleagues and managers; this is an ideal place to be! The role will be varied, but will predominantly involve you handling inbound Customer Care enquiries. It will be your responsibility to deliver excellent service; you will also use other methods of communication such as inbound calls, e-mail and live chat to ensure the customers receive exceptional service.
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